Privacy Policy

Last updated: [21/05/2025]

Coastal Taxis Newquay is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.

By using our website https://coastaltaxisnewquay.co.uk, contacting us, or booking a service, you agree to the practices described in this policy.

Coastal Taxis Newquay
Newquay, Cornwall, United Kingdom
Phone: [01637226782]
Email: [coastaltaxisnewquay.co.uk]
Website: https://coastaltaxisnewquay.co.uk

We are the data controller responsible for your personal information.

We may collect and process the following personal data:

• Contact details: Name, phone number, email address
• Booking information: Pickup/drop-off location, date and time, number of passengers
• Payment details: We do not store your full payment card details. Payments may be processed through secure third-party providers.
• Technical data: IP address, browser type, and device information (via cookies)

We use your personal data for the following purposes:

• To manage and fulfill your taxi booking
• To communicate with you about your booking or enquiry
• To process payments (if applicable)
• To improve our website and customer experience
• To comply with legal obligations

We rely on the following legal grounds to collect and use your personal data:

• Performance of a contract – to provide the taxi services you request
• Legal obligation – where required by law (e.g. for tax or insurance purposes)
• Consent – for marketing (if applicable)
• Legitimate interests – to improve our services and manage our business

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers (e.g. payment processors)
• Our drivers or staff to fulfill your booking
• Law enforcement or regulators when legally required

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict our use of your data
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us using the details at the top of this policy.

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date.

If you have any questions about this policy or your personal data, please contact:

Coastal Taxis Newquay
[01637226782]
[coastaltaxisnewquay@gmail.com]